The Customer Service Landscape in Emerging Markets  The customer service landscape in emerging markets is undergoing a dramatic transformation. While global giants invest millions in complex AI solutions, growing businesses ac...
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As a founder\ngrowing your business, you\'ve likely hit that critical point where manual call\nhandling isn\'t cutting it anymore. Your team is overwhelmed, customers are\nwaiting too long, and you know you need an IVR (Interactive Voice Response)\nsystem. But...
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We are thrilled to announce the official release of Callsavvy 13.2, a significant update designed to empower your contact center with enhanced flexibility, deeper insights, and superior performance. This version introduces several highly anticipated fe...
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In the ever-evolving landscape of customer service, staying ahead of the curve is crucial for businesses of all sizes. However, for small teams with limited resources, navigating the sea of trends and predictions can be overwhelming. Every year, countl...
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We’re excited to announce the release of Callsavvy 13, a major upgrade that enhances how your business communicates, collaborates, manages customers, and delivers great experiences across all channels.This release improves voice, messaging, automati...
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?What is No-Code Customer Service\nAutomation?No-code customer service automation refers to the use\nof visual, drag-and-drop tools and platforms that enable non-technical teams to\nbuild and automate various customer service processes and workflows without th...
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In today\'s fast-paced digital world, connecting with your customers shouldn\'t feel like a circus act. Yet, most businesses are stuck juggling a confusing stack of CRMs, phone systems, email platforms, and chat apps—a fragmented process that costs you c...
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