To integrate WhatsApp as a communication channel in your Callsavvy business account, please follow the steps below. Ensure that you have a working and registered WhatsApp account on your mobile device before proceeding. \nAdding a WhatsApp Channel\n1. Navig...
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If you\'re trying to connect your Google Workspace (Gmail) account to Tickets on Callsavvy and encounter an error like:\n\n❌ \"Can not authenticate to IMAP server: [AUTHENTICATIONFAILED] Invalid credentials (Failure)\"\n\n…this is typically due to Google secur...
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This guide provides the necessary steps to download and configure the MicroSIP softphone to make and receive calls through your Callsavvy SIP account. These settings ensure proper connectivity and successful audio transmission, especially when operating be...
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This guide explains how to connect your Yeastar GSM Gateway (TG series or TA series with GSM modules) to the Callsavvy platform. By following these steps, inbound calls to your physical SIM cards will be automatically routed to your Callsavvy workplace.⚠️ Pr...
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Have you ever been on a WhatsApp or Skype call when the other person suddenly hangs up, but your screen takes a few extra moments to show \"Call Ended\"? Or perhaps a call drops due to a poor signal, and there\'s a brief delay before you can redial?Similar sit...
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OverviewThis tutorial guides Admin users through updating call permissions for existing users in Callsavvy. By following these steps, you can enable or disable outbound calling, assign call center access, and ensure users have the correct voice permissions.No...
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Blocking of your WhatsApp number is influenced by several factors, including signs of automation (lack of delay between messages), user complaints, your response ratio (messages sent/received), and the nature of your mailing campaigns.To maintain the stabilit...
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